Privacy Policy
SJ Joiners Limited (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy, together with our Cookie Policy, explains how we collect, use, store, and protect your information when you interact with our website, services, or communications.
Data Controller
For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is:
SJ Joiners Limited
Company Number: SC554712
Phone: 07481 991235
Email: sjjoiners17@hotmail.com
Information We Collect
We may collect and process the following types of personal information:
Enquiry & Contact Form Data – Information you submit via our website forms, email, or phone
Client Project Information – Details provided so we can carry out joinery services and related work
Newsletter or Marketing Data – If you opt in, your contact details will be stored securely (you can unsubscribe at any time)
Order & Payment Information – Processed securely by trusted third-party payment providers
Communication Records – Emails, phone calls, or messages kept for reference and follow-up
Website Analytics – Anonymised data such as IP address, device type, and browsing behaviour collected via tools like Google Analytics and Microsoft Clarity (see our Cookie Policy)
How We Use Your Information
We use your personal data to:
Respond to enquiries and provide quotes
Deliver and manage joinery services
Improve website performance, usability, and security
Communicate with you regarding your project
Send marketing communications (only where consent has been given)
IP Addresses & Cookies
We collect limited technical data, including IP addresses and device information, to help improve website functionality and security. This may include the use of:
Google Analytics
Microsoft Clarity
Google reCAPTCHA v3
For full details, please refer to our Cookie Policy.
Data Storage & Transfers
Some personal data may be stored or processed outside the UK or EU due to the use of third-party services (such as email or cloud providers). Where this occurs, we ensure appropriate safeguards are in place and that data is handled in line with UK GDPR requirements.
Sensitive information, such as payment data, is protected using SSL encryption and secure processing methods.
Sharing of Data
We only share personal data with:
Trusted staff or subcontractors directly involved in delivering your project
Reputable third-party service providers who support our business operations (e.g. payment processors, analytics tools)
We do not sell or rent your personal data to third parties.
Your Rights
Under UK GDPR, you have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time (where applicable)
Object to processing for direct marketing
Lodge a complaint with the Information Commissioner’s Office (ICO)
Access Requests
To request access to your personal data, please contact us using the details below.
A small administrative fee (up to £5) may apply in certain circumstances.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legislation or business practices. The most up-to-date version will always be available on this page.
Contact Us
If you have any questions or requests relating to this Privacy Policy or your personal data, please contact:
SJ Joiners Limited
Phone: 07481 991235
Email: sjjoiners17@hotmail.com